About
Highly accomplished and results-driven professional with over 24 years of extensive experience across diverse industries including Healthcare, Construction, Automotive, and Retail. Proven expertise in Business Development, Customer Experience, and Project Management, consistently driving strategic growth, optimizing operations, and enhancing client relationships. A strategic leader with a track record of securing significant revenue increases, improving efficiency, and successfully managing complex projects from initiation to close-out. Adept at fostering high-performing teams, developing innovative solutions, and achieving impactful outcomes in dynamic environments.
Work Experience
Project Manager
Mnotho/NMG Group
Currently leading comprehensive project lifecycle management, planning, and execution for Mnotho/NMG Group, overseeing budget, costs, and risk mitigation while coordinating teams and client communications.
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Initiated and defined project scopes, objectives, and deliverables, establishing clear roadmaps for successful execution.
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Managed end-to-end project lifecycles, including strategic sourcing and appointment of subcontractors, ensuring alignment with project goals.
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Oversaw comprehensive budget management and cost control, optimizing resource allocation to maintain financial efficiency.
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Identified, assessed, and proactively mitigated project risks, ensuring continuity and minimizing potential disruptions.
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Coordinated and motivated cross-functional project teams, fostering collaborative environments that drove efficient and timely project delivery.
Managed comprehensive project lifecycles at SAOG, from initiation to close-out, ensuring efficient execution through diligent budget, risk, and team oversight.
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Led the overall project lifecycle from initiation to close-out, ensuring seamless execution and timely delivery.
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Managed comprehensive project planning, including sourcing and appointing subcontractors, optimizing resource allocation.
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Directed budget management, project costs, and expense control, maintaining financial discipline throughout projects.
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Identified, assessed, and mitigated project risks, ensuring project continuity and minimizing potential disruptions.
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Motivated and coordinated project teams to achieve efficient and timeous execution, fostering a high-performance culture.
Business Development Manager
Sanlam (Simeka Health)
As a Manco Team member, drove business development strategy, enhanced company value proposition, and expanded distribution channels to boost sales and client retention for Sanlam (Simeka Health).
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Developed and executed comprehensive business development strategies, achieving significant market penetration and growth for the business unit.
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Enhanced company value proposition, leading to improved market positioning and competitive differentiation.
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Established new distribution channels, significantly improving lead generation and sales pipeline effectiveness.
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Led strategic partnership engagements, securing key alliances that expanded market reach and revenue opportunities.
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Collaborated cross-functionally to develop and launch new products and services, aligning offerings with market demands and contributing to sustained business growth.
Business Development Executive Manager
Proactive Health Solutions
Spearheaded business development and customer relationship management, driving client acquisition, retention, and strategic growth as an Exco Team member at Proactive Health Solutions.
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Developed and executed comprehensive business development strategies, significantly increasing customer acquisition and retention rates.
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Pioneered the development of new products and service offerings, directly responding to client demands and expanding market opportunities.
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Managed annual business unit budgets, ensuring alignment with strategic business plans and achieving financial targets.
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Directed Customer Relationship Management (CRM) initiatives, successfully curbing client attrition and safeguarding market share.
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Led end-to-end tendering processes, including writing compelling business proposals, setting competitive pricing strategies, and delivering impactful sales presentations.
Business Development Manager
Europ Assistance
Led sales strategy and tender processes for Europ Assistance as an Exco Team member, driving customer acquisition and developing competitive proposals.
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Developed and executed sales strategies, significantly increasing customer acquisition rates for the organization.
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Managed the full tender lifecycle, from opportunity identification to contract securing, ensuring compliance and timely, compelling value propositions.
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Authored technical proposals that effectively articulated the company's value proposition, securing favorable client outcomes.
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Collaborated closely with the finance department to develop competitive pricing models, enhancing bid success rates.
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Delivered compelling presentations to prospective clients, securing new business through both solicited and unsolicited opportunities.
Senior Manager Sales Marketing and Customer Relations
Proactive Health Solutions
Oversaw Sales, Marketing, and CRM functions as an Exco Team invitee at Proactive Health Solutions, driving strategy, managing budgets, and enhancing client relations.
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Developed and executed strategic plans for Sales, Marketing, and CRM functions, driving significant departmental growth and market presence.
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Managed annual business unit budgets, ensuring fiscal responsibility and optimal resource allocation.
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Conducted impactful presentations to prospective clients, securing new business opportunities and fostering strong relationships.
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Authored technical proposals that effectively articulated the company's solutions, leading to favorable client outcomes and increased sales.
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Directed BEE strategy development and execution, ensuring the company achieved and maintained a Level 1 BB BEE contributor status.
Sales Executive
Volkswagen
Managed sales and client relationships for Volkswagen, driving new business acquisition and ensuring customer satisfaction.
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Successfully executed cold calling and prospecting strategies, generating a robust pipeline of new sales opportunities.
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Managed end-to-end sales administration, ensuring accurate record-keeping and efficient deal closure.
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Cultivated strong client relationships, leading to repeat business and positive referrals.
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Achieved consistent sales targets through effective solutions selling and customer-centric approaches.
Visual Merchandise Manager
Edgars
Managed visual merchandising, seasonal layouts, and budget for Edgars, ensuring compliance and optimizing promotional impact.
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Designed and implemented seasonal visual merchandise layouts, enhancing store aesthetics and customer experience.
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Monitored and enforced compliance with visual merchandising standards across multiple retail locations.
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Managed promotional displays and campaigns, directly contributing to increased sales and brand visibility.
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Oversaw departmental budgets, optimizing resource allocation for visual merchandising initiatives.
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Streamlined operations management within the visual merchandising department, improving efficiency and workflow.